Sell complex platforms into complex enterprises

Own full-cycle enterprise sales for AI voice, CPaaS/CCaaS, and conversational AI platforms—running multi-month, multi-stakeholder cycles from technical discovery through commercial close.

Connect architecture to revenue

Translate latency, reliability, routing, and integration requirements into clear commercial value for economic buyers—so infrastructure decisions map directly to pipeline, NRR, and cost-to-serve.

De-risk transformation programs

Position AI and communications platforms as risk mitigation layers during contact center and CX transformation—focusing on reliability, observability, and governance rather than just new features.

Engineering-led discovery

Start with architecture diagrams, data flows, latency and reliability requirements—partnering with product and engineering to define what is actually feasible before translating options into clear tradeoffs for GTM and executive sponsors.

Multi-stakeholder enterprise deals

Run 5–9 month cycles that keep architecture, QA, contact center operations, security, finance, and procurement aligned—so technical risk, commercial terms, and day-two operations are all visible and de-risked.

Transformation risk mitigation

Position AI infrastructure, CPaaS/CCaaS, and conversational platforms as ways to reduce operational and transformation risk—grounded in reliability, observability, governance, and success metrics that executives and boards care about.

• Carry a $1.2M annual quota and manage an enterprise territory across mid-market and large enterprise segments, running 6–9 month evaluation cycles with multi-stakeholder buying committees spanning engineering, product, and CX leadership.
• Lead engineering-driven technical discovery across production requirements—latency, carrier-grade reliability, and scalability—to close AI voice infrastructure and conversational AI deployments in the $65K–$550K ACV range.
• Displace incumbent CPaaS and legacy telecom providers by positioning Telnyx on cost efficiency, low-latency routing, and enterprise uptime, resulting in multi-year committed agreements.
• Manage the full sales motion from PoC scoping through commercial close with VP and C-suite economic buyers across parallel technical and business evaluation tracks.

• Led full-cycle sales of AI contact center testing, LLM-based conversational AI validation, and CCaaS monitoring into Fortune 1000 organizations, managing $75K–$225K ACV deals across 5–7 month multi-stakeholder cycles.
• Engaged VP- and C-level buyers across IT, CX, and QA to align automated testing strategy with CCaaS transformation roadmaps on platforms like Genesys Cloud and Amazon Connect, structuring multi-year agreements to maximize TCV.
• Scoped IVR automation, regression testing, and QA frameworks across CPaaS-integrated enterprise environments in partnership with professional services.
• Quota Attainment: 102% | Multi-Year Contracts: 9 closed (3-year terms) | Career TCV: $1M+

• Drove net new business in regulated mid-market accounts through consultative sales motions, managing $60K–$180K ACV deals across 4–6 month cycles aligned to digital transformation mandates.
• Closed 6 net new logos through structured technical discovery and value-based sales in compliance-driven verticals.
• Quota Attainment: 95% | Career Deals Closed: $850,000+

• Sold CPaaS, real-time communications, programmable messaging (SMS/MMS/2FA), SIP trunking, and contact center solutions to engineering and C-suite buyers in healthcare and fintech, managing $90K–$420K ACV deals across 6–9 month cycles.
• Executed 40+ enterprise discovery cycles and advanced opportunities through technical and executive buying committees to close $1M+ in revenue supporting large-scale digital transformation.
• Career Deals Closed: $1M+ | Quota Attainment: 92%

• Built and coached an SDR team through structured performance development and pipeline accountability, contributing to $450K+ in closed-won revenue in Year 1.
• Facilitated the promotion of 2 SDRs to Commercial Account Executive roles.

• Sourced $500K in qualified pipeline with 50% meeting-to-opportunity conversion, presenting AI-enabled fleet management and telematics platforms to mid-market logistics accounts.
• Quota Attainment: 96%

De-risked a Genesys Cloud and conversational AI migration

At Cyara, partnered with a large membership brand migrating from on-prem IVR to Genesys Cloud while launching conversational AI and SMS deflection to reduce call volume.

Replaced an incumbent carrier for a Voice AI platform

At Telnyx, worked with a fintech deploying AI-driven voice automation that needed programmable, low-latency telephony for sensitive customer interactions.

Closed a Flex contact center modernization deal

At Twilio, worked with an enterprise shifting from legacy contact center infrastructure to a programmable cloud model using Flex, with voice and digital channels.